Alif Logix for WhatsApp
WhatsApp, Instagram and Messenger in one inbox, built for your team
Alif Logix builds WhatsApp systems directly on Meta’s WhatsApp Cloud API, with Instagram and Messenger in the same inbox, for service businesses in the UK, UAE, Kuwait, Saudi Arabia and Pakistan. The system runs on your own server, and every enquiry can keep the source it came from.
WhatsApp inbox & automation
One inbox for every channel
WhatsApp, Instagram and Messenger conversations arrive in one team inbox instead of on separate phones. Several WhatsApp numbers can run side by side, each approved by Meta under your company name, and every contact is kept with its full history, a simple WhatsApp CRM that can be exported.In use
A consultancy in Kuwait runs its WhatsApp, Instagram and Messenger enquiries through one inbox on its own server.
Automated flows and first replies
Each number can run its own flow: the questions a new enquiry is asked, the answers that route it, and the away message outside working hours. AI-assisted replies suggest an answer or translate a message, and your team decides what is sent.In use
Flows per WhatsApp number, an away message outside hours, and suggested and translated replies for the team.
A mobile app for staff
Staff reply from an Android app with the access they need, so an enquiry that comes in after the office closes is not left until the morning.In use
An Android app for a consultancy’s staff, working on the same inbox and contact records as the office.
Templates and broadcasts
Approved message templates and broadcasts to contacts who have opted in, sent from the same system that holds the conversations, so a campaign and its replies are in one place.In use
Template messages and broadcasts sent from the consultancy’s own WhatsApp Business account.
Every enquiry can keep its source
The ad, page or link that started a conversation can stay with the enquiry, so marketing can be judged by cost per booking by source instead of by clicks. More on tracking each enquiry back to the ad and on marketing measured by bookings.In use
This website does the same for its own contact form: campaign tags, click id and landing page travel with each enquiry.
Work we have shipped
Details on request. Images are illustrative.
Tell us what is slow, manual or invisible.
How a build goes
Scope, in writing
Which numbers and channels, which flows, who in the team needs access, and what the inbox must connect to. Two pages, agreed before anything is built. What goes in a written scope.Connect and build
Your WhatsApp Business account is connected to Meta’s Cloud API, the inbox and flows are set up on your server, and your team starts using it on real conversations early.Run and improve
A monthly care plan keeps it running and adds the next flows and reports as the team asks for them.
Countries we work in
UK
A website and leads inbox for a removals company in the UK.
UAE
Invoice OCR and approvals for a multi-branch group: supplier invoices are read, matched to purchase orders and approved by the card holders.
Kuwait
A consultancy in Kuwait runs its WhatsApp, Instagram and Messenger enquiries through one inbox on its own server.
Saudi Arabia
A booking site with a WhatsApp line for an Umrah transport company.
Pakistan
A billing app for a car-service workshop in Pakistan.
Why Alif Logix
About Alif Logix
Alif Logix builds custom software, automation and digital marketing for service businesses in the UK, UAE, Kuwait, Saudi Arabia and Pakistan. We are based in Lahore, Pakistan, and work remotely with every client, in writing and on calls.
10+Systems shipped and running
Every project starts with a written scope.
5Countries we work in
We reply to every enquiry within one working day.
Software, automation and marketing come from one team, so the measurement is built in from the start.
A subscription inbox or a system built for you
A subscription inbox is enough when
- one or two people answer messages
- the conversation ends in the chat and nothing needs updating elsewhere
- the vendor’s standard flows fit how you qualify an enquiry
A built system is worth it when
- enquiries must land in your own booking, job or CRM records
- you want your own questions, routing and reports
- per-seat fees on top of Meta’s message charges keep growing with the team
- you want the conversations and contacts on your own server
The first WhatsApp inbox we built replaced a third-party subscription: going direct to Meta’s Cloud API removed the middleman’s markup (Meta still bills per message) and put the conversations and lead data on a server the business controls.
Questions we get asked
Is it built on Meta’s official API?
Yes. The inbox connects directly to Meta’s WhatsApp Cloud API, the same official API that subscription inboxes use.
Can Instagram and Messenger come into the same inbox?
Yes. WhatsApp, Instagram and Messenger conversations arrive in one inbox with one contact record.
Can staff reply from their phones?
Yes, from an Android app on the same inbox.
What does Meta charge, and what do you charge?
Meta bills WhatsApp messages directly to your WhatsApp Business account at its published rates, separately from us; see Meta’s WhatsApp pricing. Our work is priced per project in a written scope, with an optional monthly care plan.
Why not just use a subscription inbox?
For many teams a subscription inbox is enough. A built system is worth it when the conversations need to reach your own booking, job or CRM records, when you want your own flows and questions, or when you would rather not pay a per-seat subscription on top of Meta’s charges.
Are you based in Dubai or Kuwait?
No. Alif Logix is a small studio in Lahore, Pakistan, and works remotely with every client.
Find out how Alif Logix can help you operate with more speed and less effort
A short conversation about what’s slow, manual or invisible — and what to build first. No deck.